20071029-03 internet librarian pl track: information literacy in public libraries
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- Adina Lerner (Santa Monica PL), Alan D’Souza (San Francisco PL), Carol Bean (BeanWorks)Adina“review the pew” - A Typology of Information and Communication Technology Users reportwe’re not going to help the elite tech users, want to try for middle of the road users, but really want to help the 49% with “few tech assets”have to know your community’s demographicscensus.gov only gives you 2000 numbers, which may not reflect what’s going on nowneed to know your local resources, toolocating students- listen to your patron requests- create a survey (they did a “computer classes questionnaire”- ask patrons to submit ideas to a Suggestion Boxcommunity outreach- appeal to niche groups, such as parents wanting to help children with homework online (offer a class on homework help for parents)- offer health-related searching class using your databases for older patronsbringing new skills to old handscan the 20% middle of the road users be tempted?- managing files/folders- digital camera skills - using free sources such as Flickr, Pixenate, Picnik, Snipshot, Slide - they found that 49% of their users had digital cameras, even though they might not have computers at home- eBay skills - they’re not legally allowed to offer classes on ebay because of liability issues, but they found certified ebay university trainers to do the sessions in their labs- internet security issues - help them understand about not using IE, virus controlyou have to acknowledge your limitations, both of your library and your patrons- hard to do Second Life in 90 minutes and you may not have bandwidth- lack of reliable access to computers both in library and at home due to limitation of space and funds- lack of transportation or mobility of the patron - go to a senior center, etc. …
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